Frequently asked questions

It creates a drop-off check for each school or daycare day. A parent confirms that the child arrived. If nobody confirms by the deadline, the app escalates by push notification, WhatsApp and email, then to the other parent, your emergency contacts and the daycare, until someone answers.

Tap "Dropped off" in the app or on the notification, or open the confirmation link in the WhatsApp message or email. Any one of these closes the check.

The escalation ladder starts at the deadline: push notifications, then WhatsApp, then push and email to both parents, then WhatsApp and email to your emergency contacts and the daycare. The last step repeats every few minutes until someone confirms, for up to an hour.

No. It does not use sensors or Bluetooth, and the optional location reminders only notice arriving at daycare or leaving home. It relies on a confirmation from a parent, and escalates when that confirmation does not come. It does not replace your own attention or a car-seat alert device.

No. It is a reminder and alert aid that adds a safety net to your routine, but alerts depend on your phone, networks and third-party services, so they can be delayed or fail. Where's The Kid is not an approved child-presence alert device as required by law in some countries (including Israel and Italy) and does not exempt anyone from installing one where required. You remain responsible for your child. In an emergency, call your local emergency number.

No. Location is optional. If you turn on location reminders, your phone itself detects arriving at daycare or leaving home, with no continuous tracking, and the app shares only an event such as "arrived at daycare at 08:12" with your family, never coordinates. Your home place never leaves the phone.

Yes. The second parent joins with a six-character invite code. You choose whether one confirmation is enough or whether both parents must confirm.

Tap "Not going today" on the day's check and it is skipped. You can also turn off any weekday in the schedule.

Before a car ride, tap "Child in car". If you have not confirmed that the child is out of the car within the time you set, 20 minutes by default, the same escalation starts.

Yes. It is free for the whole family: both parents, all your children and every alert channel the app offers. Small ads on quiet screens pay for the servers and alerts.

Ads keep Where's The Kid free, so every family can have this safety net whatever their budget. You may see one small banner on quiet screens such as Settings or the alert history. We never show ads on alert or confirmation screens, or while a check is escalating.

Possibly, as an optional paid feature in the future, but we have no plan or date to announce. For now, alerts go out by push notification, WhatsApp and email, and the app stays free.

Optional people you add by name, email address or WhatsApp number, such as a grandparent or the daycare office. They get a WhatsApp message or email only if the parents have not confirmed after the earlier steps. SMS and calls to contacts are not available in the free version.

Not yet. The app is available for Android. A parent without the app still receives WhatsApp messages and emails, and can confirm by opening the link.

Open Settings in the app and choose Delete account. Your family data, schedule and logs are deleted. You can also ask us by email from the delete-account page.